Alvynn Terms and Conditions

Welcome to Alvynn. These Terms and Conditions govern your access to and use of alvynn.com and all services offered through Alvynn Casino. By creating an account, you agree to be bound by this document in full. If you do not accept these terms, you must not use our services.

Who We Are

Alvynn is owned and operated by Lynxel Ltd, a limited liability company registered in Belize under company registration number 000052107, with its registered address at San Victor Street, Orange Walk Town, Belize. We operate under the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202511013-FI1 (type B2C), issued under the Computer Gaming Licensing Act 007 of 2005. Our licence is valid and held under the exclusive jurisdiction of the law in force in the state of Anjouan. For legal matters, we can be contacted at [email protected].

Eligibility and Restricted Territories

We at Alvynn only permit registration from players who meet our eligibility criteria. You must be of legal age in your jurisdiction and must not be accessing our services from a restricted country. We do not accept residents of or access from Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, FATF-blacklisted countries, or any jurisdiction deemed prohibited by the Anjouan Offshore Financial Authority.

Although our site is localised for Canada and Germany, we must clarify that residents of Germany are strictly prohibited from using our services under these Terms. Canada is not a restricted market, and Canadian players searching for an Alvynn casino experience are welcome to register, subject to all other eligibility requirements.

Separately, no-deposit offers, including free spins, are excluded for residents of approximately 100 further countries, a full list of which is available within our bonus terms. Please review this list carefully before claiming any promotion.

Account Registration and Verification

Our policy permits only one account per player. We will immediately close any duplicate accounts, including those opened through representatives, relatives, associates or affiliates. As part of our Know Your Customer obligations, we may request a picture ID, a recent utility bill, a selfie, or a verification call at any stage, including before processing a withdrawal. Our internal audit team reviews all withdrawal requests prior to payout.

You must ensure that all deposits come from an account, payment system or card registered in your own name. Any attempt to use third-party payment methods will result in the transaction being declined and may lead to account suspension.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, bank transfer, Bitcoin and Tether. While we absorb transaction fees in most cases, withdrawals are typically returned to the original deposit method, with alternative methods allowed solely at our discretion, subject to additional security checks.

Minimum withdrawal: EUR 10 per transaction, except upon account closure, when the full balance may be withdrawn
Monthly withdrawal limit: EUR 10,000, reduced to EUR 5,000 if your balance reaches at least ten times your total deposits
Withdrawal commission: 8%, minimum EUR 5, waived if your deposit has been wagered at least 3 times
Chargeback administration fee: EUR 100 per occurrence
Our total aggregate liability as an operator is capped at EUR 500

All currencies available on our platform are offered at registration, and balances are displayed in the currency you select. We denominate all bonus documentation in EUR. Deposits made in other currencies are converted using the daily oanda.com rate or the applicable payment processor rate.

Bonuses and Promotions

Our Alvynn casino bonus offerings, including the welcome package, reload bonuses, cashback and tournaments, are governed by separate bonus terms incorporated by reference into this document. Any player searching for an Alvynn casino bonus code or an Alvynn casino no deposit bonus should refer to our official promotions page, as we do not guarantee validity of codes shared on third-party sites. We do not currently issue an Alvynn casino promo code through external partners.

Submitting a withdrawal request forfeits your entire bonus balance, and this balance will not be restored even if the payout is later cancelled by our finance department. We reserve the right to restrict or cancel bonuses where we detect minimal-risk or risk-free wagering intended to accumulate loyalty points without genuine play.

Fair Play and Game Results

At Alvynn, we work with reputable providers including Pragmatic Play, Evolution, Play'n GO, Hacksaw Gaming, Nolimit City and many others. Results of bets are final after 72 hours from settlement. Any dispute must be lodged within 3 days of a wager being settled, and we commit to responding within 28 days. Unresolved disputes may be referred to arbitration in accordance with Anjouan law.

Prohibited Use

You may not use a VPN, proxy or any similar service or device that masks or manipulates the identification of your real location while using our services. We at Alvynn actively monitor for such activity, and violations may result in account closure and forfeiture of funds.

Self-Exclusion and Responsible Gaming

We take responsible gaming seriously. Self-exclusion requests take effect within 24 hours of being sent from your registered e-mail address. Once processed, we will restrict your access to our platform for the requested duration.

Customer Support

Our Alvynn support team is available 24/7 via live chat, e-mail, a contact form, FAQ and Telegram. For general enquiries, contact [email protected]; for legal matters, contact [email protected]. We provide support in English across all our localisations, including English (United Kingdom), English (Canada), German and French (Canada), with the English version prevailing in the event of any discrepancy.

Amendments

We may amend these Terms and Conditions at any time. The current version was last updated 28.10.2025, and continued use of Alvynn following any amendment constitutes your acceptance of the revised terms. We encourage all players, including those exploring Alvynn online casino options for the first time, to review this page periodically.

Governing Law

These Terms are governed exclusively by the law in force in the state of Anjouan, Union of Comoros. Any dispute arising from your use of Alvynn will be subject to this jurisdiction, and arbitration shall be the final step where disputes with our support team cannot be resolved directly.